We’re here to help!
Reach out to us anytime at info@galleryoilart.com or through our Contact Page. We’re always happy to assist you.

Depending on your country, local import taxes may apply. These are not included in the purchase price and are the buyer’s responsibility.
For U.S. customers, orders under $800 are duty-free. We’re happy to help communicate with customs if needed.

We carefully inspect and pack all artwork, but if damage occurs:

1. 
   Unpack in front of the courier, if possible. Have them note any visible damage.
   
2. 
   Take clear photos of the packaging and artwork damage.
   
3. 
   Keep all packaging until we resolve the issue.
   Contact us immediately at info@galleryoilart.com — we’ll handle the courier claim and arrange a replacement for you.
   

Because each piece is painted after you order, preference-based returns are not accepted after shipment. Before shipping, we send a finished artwork photo and can make changes or repaint it at no extra charge until you are satisfied. Quality or shipping issues are reviewed case by case.

Yes, we can arrange delivery to a different person or address. Let us know if it’s a gift or surprise—we’ll coordinate accordingly.

Absolutely. Every shipment is fully insured for peace of mind.

We ship with trusted express couriers like DHL, FedEx, and UPS.

Yes! We offer free worldwide shipping to most destinations.

If your item hasn’t shipped yet, we’ll do our best to accommodate changes. Please contact us as soon as possible at info@galleryoilart.com.

Yes, cancellations are accepted before your order has shipped. Just reach out to us via email or your account dashboard.

We accept Visa, MasterCard, American Express, Discover, as well as PayPal and Shop Pay.
Even without a PayPal account, you can pay using a credit/debit card via the PayPal guest checkout option.

We use protective, professional packaging to ensure safe delivery:

• 
  Rolled Paintings: Packed in heavy-duty paper tubes.
  
• 
  Framed/Small Pieces: Packed in secure cardboard boxes.
  
• 
  Large Framed Pieces: Shipped in custom-built wooden crates.
  Every package is insured and handled with care.
  

We send a finished artwork photo before shipping. You can request changes, or ask us to repaint it, at no extra charge until you are satisfied.

Choose the canvas and frame format shown for the design. Availability and presentation depend on the selected option.

All artwork is hand-painted after you order. Painting takes 3–7 business days, followed by 5–12 business days of international delivery. Shipping is free worldwide.

Choose a painting, select its available size and frame options through YMQ, and complete checkout online. We then paint your order by hand.

Yes. Available sizes and frame choices are shown on the product page. The product price updates as you make your selections.

GALLERYOILART creates hand-painted cowboy, figurative, western and pop art oil paintings made to order.

Yes. We send a finished artwork photo by WhatsApp or email before shipping. You can request changes or a repaint at no extra charge before dispatch.

Delivery costs, timing and return terms depend on the product and destination. Please review the current information shown at checkout or contact the studio before ordering.